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Noorul Syuhada Trailhead Case 00009582: trailheadapp: Too many query rows: 50001
Hi,
I have submitted Case 00009582 on 20 Aug 2018. Can you please provide an update for this case ?
Please reach out to me at your earliest! Here is the details for the case :
We are trying to install trail tracker managed package to our salesforce org.
Installation success. When we wants to sync the data from trailhead activity into Salesforce Org, the job is failed and the error message that we got is as below
Error Message : trailheadapp:Too many query rows: 50001
I understand from FAQ that "Trail Tracker is limited to fifty-thousand active users. If you receive an error message on your daily sync: 'trailheadapp:Too many query rows: 50001' then you may have too many active users of whichever license type you've selected on the Trailhead Tracker setup page."
I would like to hear from you if there is any possible solution/workaround to overcome this.
Thanks,
Syuhada
I have submitted Case 00009582 on 20 Aug 2018. Can you please provide an update for this case ?
Please reach out to me at your earliest! Here is the details for the case :
We are trying to install trail tracker managed package to our salesforce org.
Installation success. When we wants to sync the data from trailhead activity into Salesforce Org, the job is failed and the error message that we got is as below
Error Message : trailheadapp:Too many query rows: 50001
I understand from FAQ that "Trail Tracker is limited to fifty-thousand active users. If you receive an error message on your daily sync: 'trailheadapp:Too many query rows: 50001' then you may have too many active users of whichever license type you've selected on the Trailhead Tracker setup page."
I would like to hear from you if there is any possible solution/workaround to overcome this.
Thanks,
Syuhada
Sorry for this issue you are facing.
Checked with the trailhead support team on the same.
Got to know that trailhead support team will respond to the above case ASAP.
Hope the issue gets resolved soon.
Kindly mark this as solved if the reply was helpful.
Thanks,
Nagendra
Thank you for your time checking this with trailhead support team.
Just to let you know that up until today,I am still not being contact / and don't hear any update for that case.
Can you please reach out to them as I am so eager to hear the respond from them.
Appreciate much your help.
Thanks,
Syuhada
Any feedback on this?
I have created another case as well for this issue Case 00014076.
Thanks,
Syuhada
Even same issue i am also facing in my orgnization, can any one help this.
Regards,
Surya.