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Roy SinghRoy Singh 

How to give access to Chatter for Customer Community

Hi All,

How can customer community user post on chatter ?
i checked all material and found that community don't have access on chatter.
Requirment: i have to send email notification to all group team member whenever a customer community user assign team on case from community page?

Is there any way  also if we can show bell notification from apex class?


Thanks,
Ketul
Deepali KulshresthaDeepali Kulshrestha
Hi Roy,

Control Chatter Access Through User Profiles
Modify existing custom user profiles to allow or deny access to Chatter.

REQUIRED EDITIONS AND USER PERMISSIONS
Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions

USER PERMISSIONS NEEDED
To enable Chatter:    Customize Application
When Salesforce turns on Chatter profile-based rollout for your organization, it adds the Enable Chatter permission to your existing user profiles and permissions sets. Enable Chatter is automatically enabled for all standard profiles. It’s also automatically enabled for custom profiles when any of these user-level permissions are enabled manually or as part of a license:

“Create and Own New Chatter Groups” (ChatterOwnGroups)
“Create and Share Content Deliveries for Chatter Files” (ChatterFileLink)
“Invite Customers To Chatter” (ChatterInviteExternalUsers)
“Manage Chatter Messages and Direct Messages” (ManageChatterMessages)
“Moderate Chatter” (ModerateChatter)
“Moderate Chatter Feeds” (ModerateNetworkFeeds)
“Use Case Feed” (ViewCaseInteraction)
“View All Data” (view all data)

Please refer the following link regarding your query:

https://help.salesforce.com/articleView?id=collab_pbr_profiles.htm&type=5
 
I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.

Thanks and Regards,
Deepali Kulshrestha