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i set owd as Private for Account, using the role hirearchy want to see the records of below user. but unable to see it. could anyone help me
i set owd as Private for Account, using the role hirearchy want to see the records of below user. but unable to see it. could anyone help me
Check once in profile user has access or not.
If not then give create and read permissions on profile and check once. At least profile haveread access then a user will see records.
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i see that profile has CRED access for account, but still unable to see below users record.