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Natalia Irene González AguilarNatalia Irene González Aguilar 

Account Currency shown in Account Detail page and Edit mode!

Hi Community,

I have enabled multi-currency in my org (sandbox and production, LEX), but I have two different Account CurrencyISOCode field behaviour:
  • Sandbox (Winter19, Unlimited Edition): the currency field is displayed on edit mode but is not displayed in detail page.
  • Production (Summer18, Unlimited Edition): the currency field is displayed on edit mode and in detail page.
The currency field is showing up on the payout layout editor. I have checked Field Accessibility and Field Level Security and both are okay (both orgs with the same configuration).
I need to hide the field in for the Account Layout (detail page), but I am not able in PROD. 

I found some issues that could be related to this topic, but is not clear:
  • https://success.salesforce.com/answers?id=90630000000ZjjFAAS
  • https://help.salesforce.com/articleView?id=000004023&type=1
  • https://success.salesforce.com/answers?id=90630000000goIKAAY
Please any feedback on this? Truly appreciated.

Thanks in advance,
Natalia
Soundar Raj PonpandiSoundar Raj Ponpandi
HI,

Please raise a case with salesforce support, They can resolve this issue ASAP.

Regards,
Soundar.