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KMK91KMK91 

Salesforce is not working on IE

Hi ,
Any one have any idea after login into salesforce(Browser Internet explorer ) users unable to open  Internet explorer are getting blank page.

Thanks,
KMK
Khan AnasKhan Anas (Salesforce Developers) 
Hi,

I trust you are doing very well.

Are you getting blank pages after sign in with Internet Explorer 11 on Windows 7? To resolve this issue, IE11 users will need to add the Salesforce domains to the IE11 Trusted Sites.


Add Salesforce domains to Internet Explorer Trusted Sites:

1. In Internet Explorer, click Tools | click Internet Options.
2.  Click the Security tab.
3. Under "Select a zone to view of change security settings," , click Trusted Sites | then click Sites.
3.To add sites that don't require an encrypted channel, click to clear the Require server verification (https:) for all sites in this zone check box.
4.Under "Add this Web site to the zone," enter the following site URLs.  Click Add after each one.

  • *.content.force.com
  • *.force.com
  • *.salesforce.com
  • *.staticforce.com
  •  *.lightning.force.com
  • *.visualforce.com
  • *.forceusercontent.com

NOTE: If the option to uncheck Require server verification (https:) for all sites in this zone is not available, use the following format:
 
  • https://*.content.force.com
  • https://*.force.com
  • https://*.salesforce.com
  • https://*.staticforce.com
  • https://*.lightning.force.com
  • https://*.visualforce.com
  • https://*.forceusercontent.com
5. Click OK two times to accept the changes and return to Internet Explorer.


Please refer to below knowledge articles:

https://help.salesforce.com/articleView?id=000272755&type=1&language=en_US

https://help.salesforce.com/articleView?id=000214013&type=1

https://help.salesforce.com/articleView?id=PC-Browser-Troubleshooting-Configuration&language=en_US&type=1


I hope it helps you.

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in future.

Thanks and Regards,
Khan Anas
Raj VakatiRaj Vakati
Are you in classic or Lightning?
KMK91KMK91

Classic,