+ Start a Discussion
EmericEmeric 

Integrate Chat Pop-up from Intercom or similar into ISV Salesforce App

Hi,
What is the best way to offer this type of support functionality to users?
We are a Salesforce Partner and we have a number of clients using our app. We would like for those users to have the option to open a chat to get in contact with our support team.

Intercom recommendation:
"Ultimately the most important factor would be whether you're able to place a Javascript snippet on the page that can communicate with us and to send information and have the Messenger appear. "

Is that possible?

Thanks.
Emeric.
EmericEmeric
Has anyone had any experience with this?
Chirag MehtaChirag Mehta
Emeric, 

To my knowledge its very easy to integrate as its about adding 2 lines of JS code in VF pages. 

Were you able to get this through? If yes, What I'm trying to seek here is best practices or lesson learnt after you integrated intercom in your appexchange app. Please share!

Thanks
Chirag
Ashwini Patil 56Ashwini Patil 56
Hey,
Looking for the same issue.
Thanks!