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Ananthavalli KulathooranAnanthavalli Kulathooran 

About Users

Hi,

I am beginner in salesforce.
I want clear cut idea about the User,External User,Internal User,Customer.
Could please explain?

Thanks,
Ananthavalli

Best Answer chosen by Ananthavalli Kulathooran
SuAkSuAk
Hi Ananthavalli - Please find the details below : 

Internal users - are users within the organization,like employees of the company
External users - are users who are associated with the Company but still does not belong to the same company, like Partner users, brokers
Customer - are users who buys product from the Organization

Let me know for any questions. 

Thanks,
Sujatha.M

All Answers

SuAkSuAk
Hi Ananthavalli - Please find the details below : 

Internal users - are users within the organization,like employees of the company
External users - are users who are associated with the Company but still does not belong to the same company, like Partner users, brokers
Customer - are users who buys product from the Organization

Let me know for any questions. 

Thanks,
Sujatha.M
This was selected as the best answer
Murali MattaMurali Matta
Hi  Ananthavalli, 

User and Internal User  both are same in Salesforce:  They are within the Organization like Sales Representatives 
External User: They are Associated with the Company but not belong to the same company.   External users are suppliers, banks, customers,                                 investors, potential investors
                         Example:  Persons using accounting information who are not directly involved in running the organization.
                           
Customer : The Organization/ person who buys the product of the company.

Let me know if you have any queries.

Thanks,
Murali
 
Ajay K DubediAjay K Dubedi
Hi Ananthavalli Kulathooran,

User :- A user is anyone who logs in to Salesforce. Users are employees at your company, such as sales reps, managers, and IT specialists, who need access to the company's records. Every user in Salesforce has a user account.

Internal users - are users within the organization, as employees of the company. User and Internal User  both are same in Salesforce

External User: They are Associated with the Company but not belong to the same company.   External users are suppliers, banks, customers, investors, potential investors

Customer: are the Organization/person who buys the product of the company.

Please mark this as Best Answer if you find this solution helpful.

Thank You
Ajay Dubedi
Ananthavalli KulathooranAnanthavalli Kulathooran
Hi,

Thanks for all.

Regards,
Ananthavalli
Swami_balaSwami_bala
Well done mom (Ananthavalli) ! I'm proud of your effort to learn Salesforce after your retirement :)