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Ferhat CHETOUANI Probably limite exceeded or 0 recipients
Hello the team,
I'd like to create an other process builder with survey invitation object but when I created and change the case status in " closed " I received this following error message :
Error element myRule_1_A1 (FlowActionCall).
Probably Limit Exceeded or 0 recipients
Flow Details
Flow Name: Send_Case_Survey
Type: Record Change Process
Version: 1
Status: Active
Org: LEOSPHERE (00Dc0000003of6Z)
Flow Interview Details
Interview Label: Send_Case_Survey-1_InterviewLabel
Current User: Ferhat CHETOUANI (0051O000009RP7q)
Start time: 05/10/2018 11:46
Duration: 0 seconds
How the Interview Started
Ferhat CHETOUANI (0051O000009RP7q) started the flow interview.
Some of this flow's variables were set when the interview started.
myVariable_old = null
myVariable_current = SurveyInvitation (0Kic00000008OQOCA2)
ASSIGNMENT: myVariable_waitStartTimeAssignment
{!myVariable_waitStartTimeVariable} Equals {!$Flow.CurrentDateTime}
Result
{!myVariable_waitStartTimeVariable} = "05/10/2018 11:46"
DECISION: myDecision
Executed this outcome: myRule_1
Outcome conditions:
{!formula_myRule_1} (true) Equals true
SURVEYINVITATION.TESTSURVEY (EMAIL ALERTS): myRule_1_A1
Inputs:
SObjectRowId = {!myVariable_current.Id} (0Kic00000008OQOCA2)
Error Occurred: Probably Limit Exceeded or 0 recipients
Salesforce Error ID: 1331497836-2848 (-232853289)
I'd like to create an other process builder with survey invitation object but when I created and change the case status in " closed " I received this following error message :
Error element myRule_1_A1 (FlowActionCall).
Probably Limit Exceeded or 0 recipients
Flow Details
Flow Name: Send_Case_Survey
Type: Record Change Process
Version: 1
Status: Active
Org: LEOSPHERE (00Dc0000003of6Z)
Flow Interview Details
Interview Label: Send_Case_Survey-1_InterviewLabel
Current User: Ferhat CHETOUANI (0051O000009RP7q)
Start time: 05/10/2018 11:46
Duration: 0 seconds
How the Interview Started
Ferhat CHETOUANI (0051O000009RP7q) started the flow interview.
Some of this flow's variables were set when the interview started.
myVariable_old = null
myVariable_current = SurveyInvitation (0Kic00000008OQOCA2)
ASSIGNMENT: myVariable_waitStartTimeAssignment
{!myVariable_waitStartTimeVariable} Equals {!$Flow.CurrentDateTime}
Result
{!myVariable_waitStartTimeVariable} = "05/10/2018 11:46"
DECISION: myDecision
Executed this outcome: myRule_1
Outcome conditions:
{!formula_myRule_1} (true) Equals true
SURVEYINVITATION.TESTSURVEY (EMAIL ALERTS): myRule_1_A1
Inputs:
SObjectRowId = {!myVariable_current.Id} (0Kic00000008OQOCA2)
Error Occurred: Probably Limit Exceeded or 0 recipients
Salesforce Error ID: 1331497836-2848 (-232853289)
Error element myRule_1_A1 (FlowRecordCreate).
This error occurred when the flow tried to create records: CANNOT_EXECUTE_FLOW_TRIGGER: We can't save this record because the “Send Case Survey” process failed. Give your Salesforce admin these details. An unhandled fault has occurred in this flow
An unhandled fault has occurred while processing the flow. Please contact your system administrator for more information. Error ID: 1331497836-2848 (-232853289). You can look up ExceptionCode values in the SOAP API Developer Guide (https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_calls_concepts_core_data_objects.htm).
Flow Name: testsurvey
Type: Record Change Process
Version: 31
Status: Active
Org: LEOSPHERE (00Dc0000003of6Z)
Flow Interview Details
Interview Label: testsurvey-31_InterviewLabel
Current User: Ferhat CHETOUANI (0051O000009RP7q)
Start time: 05/10/2018 11:46
Duration: 0 seconds
How the Interview Started
Ferhat CHETOUANI (0051O000009RP7q) started the flow interview.
Some of this flow's variables were set when the interview started.
myVariable_old = Case (500c000000CvmOpAAJ)
myVariable_current = Case (500c000000CvmOpAAJ)
ASSIGNMENT: myVariable_waitStartTimeAssignment
{!myVariable_waitStartTimeVariable} Equals {!$Flow.CurrentDateTime}
Result
{!myVariable_waitStartTimeVariable} = "05/10/2018 11:46"
DECISION: myDecision
Executed this outcome: myRule_1
Outcome conditions:
{!myVariable_current.Status} (Fermé) Equals Fermé
RECORD CREATE: myRule_1_A1
Create one SurveyInvitation record where:
Case_Number__c = {!myVariable_current.Id} (500c000000CvmOpAAJ)
CommunityId = 0DB14000000Kz81GAC
Name = Case Survey
OptionsAllowGuestUserResponse = true
ParticipantId = {!myVariable_current.ContactId} (003c0000016zfpiAAA)
SurveyId = 0Kdc0000000CaRvCAK
Result
Failed to create record.
An unhandled fault has occurred while processing the flow. Please contact your system administrator for more information. Error ID: 1331497836-2848 (-232853289). You can look up ExceptionCode values in the SOAP API Developer Guide (https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_calls_concepts_core_data_objects.htm).