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Swamy NarenSwamy Naren 

Unable to recover the badges and logging to salesforce

Hi all actually one of my friend's sales force account is not redirecting to actual account instead of that we are getting below attached page login to trailhead through sales force is not happening.I will be atteching screenshots of trailhead error page. help me out in resolving the issue.


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 Thanks in advance
Best Answer chosen by Swamy Naren
Khan AnasKhan Anas (Salesforce Developers) 
Hi Swamy,

Greetings to you!

According to trailhead team:

If your trial org has expired, there's pretty much nothing you can do about it. Trial Orgs are for potential customers to try out functionality, and have to be converted into paid Orgs within a certain timeframe or they disappear. For Trailhead, you should sign up for a developer edition.

The developer edition is free and does not expire at any time only a trial edition can expire. Developer Edition organizations continue to be available as long as these organizations have some type of activity within the previous six months.


You can create a developer account which has no days limit:
https://developer.salesforce.com/signup

Also, you can use the same email id. But you need to use a different username.

https://trailhead.salesforce.com/help?article=Trailhead-Profile-Signup-Login-FAQ

In order to get your badges and points, please reach out to the trailhead support team at the below link so that they can help you out accordingly. Click on below link and click on "Submit a case".

http://trailhead.salesforce.com/help

You will definitely get back your badges and points :)


I hope it helps you.

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

Thanks and Regards,
Khan Anas

All Answers

Khan AnasKhan Anas (Salesforce Developers) 
Hi Swamy,

Greetings to you!

According to trailhead team:

If your trial org has expired, there's pretty much nothing you can do about it. Trial Orgs are for potential customers to try out functionality, and have to be converted into paid Orgs within a certain timeframe or they disappear. For Trailhead, you should sign up for a developer edition.

The developer edition is free and does not expire at any time only a trial edition can expire. Developer Edition organizations continue to be available as long as these organizations have some type of activity within the previous six months.


You can create a developer account which has no days limit:
https://developer.salesforce.com/signup

Also, you can use the same email id. But you need to use a different username.

https://trailhead.salesforce.com/help?article=Trailhead-Profile-Signup-Login-FAQ

In order to get your badges and points, please reach out to the trailhead support team at the below link so that they can help you out accordingly. Click on below link and click on "Submit a case".

http://trailhead.salesforce.com/help

You will definitely get back your badges and points :)


I hope it helps you.

Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future.

Thanks and Regards,
Khan Anas
This was selected as the best answer
Swamy NarenSwamy Naren
Thank You i'll do that.