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Mustafa Khan 12Mustafa Khan 12 

Round Robin on Opportunity but with 1 recordType but 2 different products

I would like to create a Round Robin on Opportunity but with 1 recordType but 2 different products. So we have 4 persons. 1 and 2 will have product A on the same recordtype and person 3 and 4 will have product B on the same recordtype. How can i create a Round Robin that can show numbers 1 and 2 for product A and 3 and 4 for product B? Do i have to create 2 RR_id fields?

 
Gobinath AGobinath A
Hi Mustafa,

Please refer the below blog and it will helps your question.

http://merfantz.com/blog/how-to-create-a-round-robin-lead-or-case-assignment-rule-in-salesforce/

Thanks
Mustafa Khan 12Mustafa Khan 12
Hi Gobinath,

That is fine when you have RR on 1 recordtype and no split betwwen products. How will it be if RR is also based on different products on the same recordtype?