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Marie BerthetMarie Berthet 

Customize ForgotPasswordInterstitial page on community

Hi all,
We created a community and we need users to have the link send when they asked to change a password/forgot password to be active more than one click.
So we checked this checkbox on the profil of our users : "Don't immediately expire links in forgot password emails".
This checkbox generated an intermediate page call "change password interstitial" (ForgotPasswordInterstitial). We need to customize this page so the design fits the one we set in our community. But we can't find it, either in the builder or in the visualforce pages for the community. 
Does someone knows how we can customize this page ?
thanks
 
SandhyaSandhya (Salesforce Developers) 
Hi,

I would suggest you refer below help article.

https://support.salesforce.com/articleView?id=networks_customize_password_management.htm&type=5
 
Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
                                             
Best Regards
Sandhya
 
 
Ragini SelvamRagini Selvam
Hi,

Is there any update on this? I know we can customize Change password screen. But is there a way to customize ForgotPasswordInterstitial screen?

Thanks
prachi dandriyalprachi dandriyal
Hi ,

Did you find any workaround for ForgotPasswordInterstitial screen?

Thanks
Eugene Mutya 2Eugene Mutya 2
Hello, anyone figured it out? 
ANUTEJANUTEJ (Salesforce Developers) 
Hello Everyone,

As mentioned in https://trailblazer.salesforce.com/ideaView?id=0873A000000LvOFQA0 it is still a idea to which you all can upvote so that it can be considered going forward if there are enough upvotes that meet the threshold.

If this came in handy could you please choose this as best answer so that it can be useful for others in the future.

Regards,
Anutej 
Er. Prashant Veer SinghEr. Prashant Veer Singh
Hi Salesforce lovers,

Please try, the following solution:

1. Navigate to the User Profile for the affected Community User.
2. Select Password Policies.
3. Edit.
4. Un-Check "Don't immediately expire links in forgot password emails"
5. Save.

If this helps, than kindly select the best answer.
thanks!
Zdenek KlikarZdenek Klikar
There is a limited way on how to customize the ForgotPasswordInterstitial page. Navigate to the Experience Administration > Login & Registration > Branding Options. This is an overall setings for the experience, but will apply also to the page.

You can amend the logo file, you can set up the footer text as well as modify background color or set up a background image. This will allow you to at least apply the elementary branding similar to whatever your experience looks like. There should definitely be more options available as for some organizations, this feature of non-expiring links is the only way not to handle issues with password resets for enterprise customers.