function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Crystal Woolard 6Crystal Woolard 6 

Business Administration Superbadge: Challenge 3 - error code XSQWJRQJ


Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: XSQWJRQJ

I created a new dev ed and got this error. Please assist. Thanks!
NagendraNagendra (Salesforce Developers) 
Hi Crystal,

Please find the below steps to complete the below challenge.

Reports:

As step 1, create the Residential Reports report folder. It will store all of the reports that we create in this challenge.
User-added image
Accounts by Market Report:

Create a new report and select Accounts as a report type. Change the format to Matrix Format and move Rating to create a column grouping. Create a new bucket field called Market, see the picture below for reference.
User-added image
Now drag the Market bucket field to create the row grouping. Hide the details by clicking on Show dropdown and deselecting the Details option. All-in-all, what you looking for is to have a report like the one on the pic below.
User-added image
High Value Residential Report:

This is a simple Accounts report type Summary Format report, don’t forget to include filter: Type equals “Residential“, grouping by Account Name and summarise by Annual Revenue. The picture below should help you if you struggle with it.
User-added image
Rated Accounts by State Report:

Another Accounts report type Matrix Format report, again include filter: Type equals “Residential“. Add column grouping by Rating and row grouping by Billing State/Province. Hide the Details.
User-added image


 
NagendraNagendra (Salesforce Developers) 

Open Support Cases Report:

Create a new report and select Cases as a report type, use the Matrix Format. Add filter: Status equals “New,Working,Escalated” (having a filter set to Open equals “True” didn’t pass the validation). Group first by Account Namethen Priority.
User-added image

Dashboards:

First things first, create the Residential Dashboards folder. It will store both dashboards we create.
User-added image


Team Scoreboard Dashboard:

Follow the instructions in the Trailhead. In the end, your dashboard should look like this. Pay attention to names like Title and Subtitle, select the correct dashboard type and refresh just before checking the challenge.
User-added image


Rep Scoreboard Dashboard:

The same instructions apply for this dashboard. I’m sure you have zero problems creating it.
User-added image

For this dashboard don’t forget to set the View Dashboard As option to only The dashboard viewer.
User-added image

You are amazing!!! Now it is time to check the challenge....

Hope this helps.

Kindly mark this as solved if the reply was helpful.

Thanks,
Nagendra

 
Crystal Woolard 6Crystal Woolard 6
I have already completed these parts. Thank you for the time you took to document all of this, however, something else seems to be happening here due to the error I see.
Crystal Woolard 6Crystal Woolard 6
Simply logged back in after a day and everything worked fine. Not sure what the hiccup was.