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anil Kumar ServiceMax managed package licence getting disabled
Hi All,
We have implemented customer portal for one of our customer where they uses ServiceMax managed package, while creating user we assign ServiceMax licence to the user so that they can access ServiceMax objects. For the few user ServiceMax licence is getting disabled after some time without any intervention.
We have raised case to salesforce and ServiceMax support team, they were not able to trace how the ServiceMax licence is getting disabled.
Is there anyway how to find ServiceMax users those who are assined to ServiceMax licence in the organisation so that we can keep a count of the user to identify the missing ServiceMax licence users
Thanks,
Anil Kumar
We have implemented customer portal for one of our customer where they uses ServiceMax managed package, while creating user we assign ServiceMax licence to the user so that they can access ServiceMax objects. For the few user ServiceMax licence is getting disabled after some time without any intervention.
We have raised case to salesforce and ServiceMax support team, they were not able to trace how the ServiceMax licence is getting disabled.
Is there anyway how to find ServiceMax users those who are assined to ServiceMax licence in the organisation so that we can keep a count of the user to identify the missing ServiceMax licence users
Thanks,
Anil Kumar