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Quddus Ololade 4 How to get rid of URLname field from Knowledge Article Object. ?
Hi ,
I know that urlname cant be removed from the layout nor can be made non mandatory. Hence I want to know is their any way to tweak that feature?
The problem is that the urlname has to be unique which autopopulates based on the Article Title . In our case sometimes the article name is name but the version and the summary is different , then in that case it becomes difficult to save the record as urlname is unique , in such cases the sales user puts random values like _1 or 001 as junk values to get that record saved.
Hence I wanted to know if we can have some solution to avoid these junk values in salesforce.
Any help appreciated !
I know that urlname cant be removed from the layout nor can be made non mandatory. Hence I want to know is their any way to tweak that feature?
The problem is that the urlname has to be unique which autopopulates based on the Article Title . In our case sometimes the article name is name but the version and the summary is different , then in that case it becomes difficult to save the record as urlname is unique , in such cases the sales user puts random values like _1 or 001 as junk values to get that record saved.
Hence I wanted to know if we can have some solution to avoid these junk values in salesforce.
Any help appreciated !
Unfortunately, those two standard fields Salesforce sets as required on any new page
Only way is if you oerrvude the entire page