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Kriti Khanna Entry event of journey not working properly
Hi,
I have linked my sales cloud with marketing cloud. Created a journey with entry source as salesforce data event (https://help.salesforce.com/articleView?id=mc_jb_salesforce_data_event.htm&type=5) on contacts object.
So whenever a contact object is created it should enter the journey.
I am doing bulk insertion to enter contacts using apex.
For small number of records (upto 20-25) it is working fine, all records are entering my journey and moving forward smoothly but when no. of records are more they don't even enter the journey. Neither the counts on canvas are increased nor the count in 'View event results'.
If anyone knows what am i doing wrong or if @Salesforce can confirm it is some error of marketing cloud itself, i would be greatful.
Regards,
Kriti
I have linked my sales cloud with marketing cloud. Created a journey with entry source as salesforce data event (https://help.salesforce.com/articleView?id=mc_jb_salesforce_data_event.htm&type=5) on contacts object.
So whenever a contact object is created it should enter the journey.
I am doing bulk insertion to enter contacts using apex.
For small number of records (upto 20-25) it is working fine, all records are entering my journey and moving forward smoothly but when no. of records are more they don't even enter the journey. Neither the counts on canvas are increased nor the count in 'View event results'.
If anyone knows what am i doing wrong or if @Salesforce can confirm it is some error of marketing cloud itself, i would be greatful.
Regards,
Kriti