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Abdulhannan Patel 8Abdulhannan Patel 8 

Subscribing the reports and dashboards not working

The users have got all the subscription permission on the profile however they cannot add other users for subscription.

The message says -  Subscription unsucessful.
Error Message

Any reason behind this?
Best Answer chosen by Abdulhannan Patel 8
Abdulhannan Patel 8Abdulhannan Patel 8
Thank you Sandhya for your help. I already had the suggested permission checked. However, later I realized that the users to whom I am trying to put as a recipient should also have access to the report folder in which the current report resides.

So the problem was solved when the user was given the access to the report.

All Answers

SandhyaSandhya (Salesforce Developers) 
Hi,

Try with below steps.

1. Switch to Classic
2. Go to Setup
3. Search for Folder Sharing
4. Check the box for "Enable Access Levels For Sharing Report And Dashboard Folders"

Reference link

https://success.salesforce.com/answers?id=9063A000000lAhlQAE
 
   Please mark it as solved if my reply was helpful. It will make it available for other as the proper solution.
                                             
Best Regards
Sandhya
 
 
Abdulhannan Patel 8Abdulhannan Patel 8
Thank you Sandhya for your help. I already had the suggested permission checked. However, later I realized that the users to whom I am trying to put as a recipient should also have access to the report folder in which the current report resides.

So the problem was solved when the user was given the access to the report.
This was selected as the best answer