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littleGeek_sfdc
New Task standard button not available in "Activities" related list on Case Object
I am facing an issue in getting "New Task" standard button on Activity related list on Case object.
New Task button is visible on the Open Activities related list:
But it is not visible on Activites related list:
I have added "New Task" button from related list section on page layout but it is still not visible:
Any idea on how to achieve those actions on Activities related list same like Open Activities related list. I want to keep only the Activities related list and remove Open Activities from the page.
New Task button is visible on the Open Activities related list:
But it is not visible on Activites related list:
I have added "New Task" button from related list section on page layout but it is still not visible:
Any idea on how to achieve those actions on Activities related list same like Open Activities related list. I want to keep only the Activities related list and remove Open Activities from the page.
Make sure the related list properties has save. Try to login the sandbox once again it may resolve the issue.
Regards
Rajesh
Salesforce | Technician
It is already saved. If I am trying to edit the saved page layout, I can see the New Task button checked. :)
Thanks!