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Google map component released in Winter19 errors

Hi all,
After having a case open for 2 weeks with SF support, I'm told they can't help me with the Google Maps Lightning component that was released in Winter19.  This should be a known issue.  Is anyone else experiencing this error?  We see it in Sandbox and production, and have seen it intermittently in other orgs.  Please let me know if you have tried to use the component with any success!  Thanks in advance.
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Check with your security team. They are blocking it.

Magulan Duraipandian