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Hugo Gimenez FrancoHugo Gimenez Franco 

case field Top Account does not exist for "Workflow Rule Migration" Module

Module: Workflow Rule Migration
Unit: Map Your Workflow Criteria to Process Criteria
Topic: Implement the Criteria in Your Process
Item: 4, b, iii

I could not find "Top Account" inside "Case/Account ID>" field list.

Instead, I have choose te following:

Case>Account ID>Accoount Type
Account Type is a picklist type field
Then I chose the "Top Account" value

Will this work for the exercise?

best regards,

Hugo





 
Mark LipsyMark Lipsy
I'm having the problem with the same module.

Module: Workflow Rule Migration
Unit: Map Your Workflow Criteria to Process Criteria
Topic: Implement the Criteria in Your Process
Item: 4, b, iii

I could not find "Top Account" inside "Case/Account ID>" field list.

However, Hugo's proposed solution doesn't exist in my instance. Is there an issue in the module/instructions or am I making a mistake?

Thanks,
Mark
Mark LipsyMark Lipsy
UPDATE: Our Salesforce reps responded via an separate email to me on the suggested cause of the problem. It seems that the field called "Top Account" in the Account Object. This Trail/Module seems to be the first that has some kind of a dependency on previous example that was not included in the Trail/Module - to the best of my understanding.