function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
Darshan Chhajed 4Darshan Chhajed 4 

Case comments and case custom buttons in the Lightning environment

I have a requirement where I want to enable case comments in the lighting environment along with the custom buttons on the case. I have created a lightning quick-action for the custom button. My problem is whenever I add that quick action it comes under feed section. I want it on the button panel similar to standard buttons Please refer screenshot.
So,
1. How to add a quick action in place of action buttons.
2. Is it possible to remove create new text box and button which SF is inserting by default on custom buttons?
3. How can I enable case comments without feed and view those in the lightning environment?
User-added image
NagendraNagendra (Salesforce Developers) 
Hi Darshan,
  • This is not possible (for all objects) - these are the Activity buttons and they are more like tabs in LEX and will stay in the Activities standard component - you should see it in the app builder:
User-added image
  • Again - this is the Activities standard component - you cannot change it so you cannot remove the create new textbox and the add button.
  • Case Comments is a related object list - you can put it wherever you want with the app builder - just drag the Related List component and then select the object: 

User-added image

Hope this helps.

Please mark this as solved if it;s resolved so that it gets removed from the unanswered queue which results in helping others who are encountering a similar issue.

Thanks,
Nagendra