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David Jobe
Built a custom button for cloning, but it isn't making it a child case
I built a custom button to clone a case and give it a new record type.
It isn't making the clone copy a parent or the clone as child. I've researched and can't seem to find a reason why it doesn't work.
It also isn't copying the subject details, but I am not sure if they are related issues.
My code is below. Detail Page Button/content source URL
/{!Case.Id}/e?RecordType=0124C0000004Rmh&clone=1
It isn't making the clone copy a parent or the clone as child. I've researched and can't seem to find a reason why it doesn't work.
It also isn't copying the subject details, but I am not sure if they are related issues.
My code is below. Detail Page Button/content source URL
/{!Case.Id}/e?RecordType=0124C0000004Rmh&clone=1
Bhoomika Bhataria 28
See if this helps.. https://developer.salesforce.com/forums/?id=906F000000098ymIAA