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Janet PostJanet Post 

reference error id: IFKBCXNH

Hello,

I am trying to do the Customize Compact Layouts section of the SalesForce1 Mobile Customization Module and I get this:

Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: IFKBCXNH

Is there any other information that you require for troubleshooting?
 
Janet PostJanet Post
As an update: I created a new playground to run the SalesForce1 Mobile Customization Module, so there should not be any existing config unless I did something dreadfully wrong earlier in the module.
 
Gordon EngelGordon Engel
I looked through all Salesforce internal logs and couldn't find any reference to that error id.  I don't think it is possible to diagnose your issue without reviewing your implementation or reviewing the error logs for your org.  Maybe turning on debug logs would help.

I recommend filing a case with Salesforce if you can.