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Chris Wollaston Changing the background on a Live Agent window
Hi guys,
I wonder if anyone could help me please? I'm trying to edit the LiveAgent window so that it displays a repeated background of our company logo on a charcoal backing as is our company colours while the customer is queueing, and then changes to a white background while the chat starts so the customer can see the text.
I've tried having two divs, one with the background image, and putting one div after the liveAgent:clientChatLog tag, but all this does is apply a white square over the background image. Does anybody have any ideas how this would be possible please?
I wonder if anyone could help me please? I'm trying to edit the LiveAgent window so that it displays a repeated background of our company logo on a charcoal backing as is our company colours while the customer is queueing, and then changes to a white background while the chat starts so the customer can see the text.
I've tried having two divs, one with the background image, and putting one div after the liveAgent:clientChatLog tag, but all this does is apply a white square over the background image. Does anybody have any ideas how this would be possible please?
Sorry for the delayed reply.
May I suggest you please check with below link from the stack exchange community with a similar discussion which might help you further.
- https://salesforce.stackexchange.com/questions/209472/live-agent-pre-chat-form-customization-not-working?rq=1
Please let us know if this helps.Kindly mark this as solved if the reply was helpful.
Thanks,
Nagendra