+ Start a Discussion
Phill HughesPhill Hughes 

Trailhead Tracker: Include data from Accounts not linked to Org

Hello,

We have installed the Trailhead Tracker App to help drive adoption within our team, however, some of our team members have Trailhead accounts that are not directly associated to our main Salesforce Org. Some team members have created Trailhead accounts that are associated with their personal email or with other Production orgs in our environment. 
Is there a way for us to configure the Trailhead profiles so that they will be included in our orgs Trailhead Tracker? Or is the only solution to merge the account with one that is associated with the Org containing the Trailhead Tracker? 

Thanks!
DeepthiDeepthi (Salesforce Developers) 

Hi Phillip,

If you want to monitor the Trailhead activity of the team then install the app in an org where you have all the users in that org. Probably, you cannot monitor the user's activity if they are connected with different developer accounts. Reach out to trailhead@salesforce.com for any other issues on Trailhead Tracker app.

Thanks,
Deepthi

Tristan Rhodes 6Tristan Rhodes 6
I've been told by the Dev team that this is on the roadmap.