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Gabriel Meneses 10
Hi Everyone, I need HELP!!!
I created a custom object related to the Case Object to track case handle time, I built 2 process builders to help keep my custom object updated automaticall with ay changes in case status and case owners. The issue I am having is that the process builder only associates users but in my org we use queues as well, so now any time the case owner is changed from a user to a queue it errors out and does not save it to the new queue owner. Does anyone know how I can step by step associate the queues to my custom object so that the Flow functions properly?
Thank you in advance...
Thank you in advance...