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Sridhar Ramamoorthy
Duplication of contact is created in MailChimp
Hi All,
I'm seeing few duplicates are being added to my MailChimp Account.
My issue is if a contact’s email address is changed in Salesforce this change is not correctly handled in MailChimp. A new MailChimp record is created, instead of updating the existing MailChimp record. This leads to extra MailChimp contacts which can potentially cost us time. Do anybody faced a similar situation like this? Refer the link below for more information,
Link 01 - https://www.screencast.com/t/YCISUKfrmK
Link 02 - https://www.screencast.com/t/KobtjDvpC
Thanks,
Sri
I'm seeing few duplicates are being added to my MailChimp Account.
My issue is if a contact’s email address is changed in Salesforce this change is not correctly handled in MailChimp. A new MailChimp record is created, instead of updating the existing MailChimp record. This leads to extra MailChimp contacts which can potentially cost us time. Do anybody faced a similar situation like this? Refer the link below for more information,
Link 01 - https://www.screencast.com/t/YCISUKfrmK
Link 02 - https://www.screencast.com/t/KobtjDvpC
Thanks,
Sri
Have a somesort of formula like, when Contact is Updated then go find similar email address contact in mailchimp and then do the operation.
And if similar email address conatct is not found then create an another contact.
Can you elaborate more about that "some sort of formula"? I need to write that formula on Salesforce or in MailChimp?
Thanks
Something along the following line: