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Yan NaroditskyYan Naroditsky 

Open CTI initialization . Failed to process API response

Hi,

I am getting "Failed to process API response" on the browser console immidiately after page refresh. No Open CTI function were used. I only added
https://<my instance>.my.salesforce.com/support/api/40.0/interaction.js to the html code.
It was working fine two months ago. Any ideas?

Thank you
 
karthikeyan perumalkarthikeyan perumal
Hello, 

kinldly refer below URL to resolve te issue. 

https://salesforce.stackexchange.com/questions/40316/failed-to-process-api-response-interaction-js-salesforce

Hope this will help

Thanks
karthik