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Igor Filatov 11 Send Articles Through Email
Hello. Is there any possibility to send an Article from Case through email? I tried to use {!Case.Articles_as_PDFs} in email body, but nothing is shown when user recieve an email. Does somebody has this? Is there any solve?
May I suggest you please check with below help document which might help you accelerate further with the above requirement.
- https://help.salesforce.com/articleView?id=cases_send_articles.htm&type=0
Hope this helps.Thanks,
Nagendra