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Victoria NoseworthyVictoria Noseworthy 

Badge certification issues

Hi,  I have just returned from mat leave on 7/31 and I am trying to work through my certifications but I am experiencing issues.  I am unable to access the videos for the Salesforce Services Methology badge, I get a blank screen when i click on the video links.  Also I have taken to two tests and they are indicating my answers on a few questions are incorrect when they are actually correct which inturn having to take the tests multiple times. I have not completed the Red Accounts test until this is resolved.  Can someone please review my account access?

Thanks!
martha simonsmartha simons
I did not understand a certain certificate?? User-added image