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mukesh guptamukesh gupta 

Case Standard Field update

Hi Expert

I have case , when i change the case status to CLOSE then , 
Date/Time Closed filed does not showing any cloase date of case. How to achive this.User-added image

Thanks
Mukesh

 
Rahul KumarRahul Kumar (Salesforce Developers) 
Hi Mukesh,

May I suggest you please refer the below link for reference. Hope it will be helpful.

Thanks
Rahul Kumar 
ShivaKrishna(Freelancer)ShivaKrishna(Freelancer)
Hi Mukesh Gupta,

As per native functionality of the closeddate standard field on case gets populated with current date on closing. I believe somewhere else (workflow, process builder, flow or code) its getting emptied again. There should be field history enabled for this closeddate field. check the field history related list so that you may get more information. 

Thanks!
Let me know, if you need any other information!
shiva.sfdc.backup@gmail.com