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sfadm sfadmsfadm sfadm 

Send an e-mail alert after calculated non-working hours

Hello,

When the priority in a task is changed I calculate dynamically the calendar hours.

The calculated calendar hours are set and updated in a custom field called "timeframe".

After the value in the "timeframe" field is changed I want to send an e-mail alert based on the number of hours set in the "timeframe" field.

Example: If task priority is set to "High", the calendar hours in the "timeframe" filed will be 23 hours.

I want to know how to send an e-mail alert after 23 hours?

Could you please advise how to do that in Salesforce?
Best Answer chosen by sfadm sfadm
sfadm sfadmsfadm sfadm
I've used different solution. Thanks for your help anyway

All Answers

PawanKumarPawanKumar
Hi,
Have you tried time based workflow?
https://www.shellblack.com/administration/time-dependent/

Regards,
Pawan Kumar

PS:Please let me know if it helps you.
sfadm sfadmsfadm sfadm
I've used different solution. Thanks for your help anyway
This was selected as the best answer