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Nomios SupportNomios Support 

Timestamp disappeared on 11th of august

Hello guys,

I am using Splunk to collect data from salesforce :  https://splunkbase.splunk.com/app/949/

There is a python script, running for like 2 years here and working all fine until the 11th of august around 10.36AM Paris time (i never opened it, never changed it).

Now, I am getting errors, and all my reporting about my helpdesk are frozen. This issue is related to the timestamp, that was present, and is no longer present anymore :

For exemple, when the script ran correctly, I collected that kind of logs :

2017-08-11 10:36:58 Id=500b000001DXjqyAAD AccountId=001b000000gcijpAAA Assigned__c=003b000000VT2aJAAT CaseNumber=00009457

Now, I am getting this (after workarounding the problem) :

Id=500b0000009YiyPAAS ARelancer__c=False AccountId=001b000000IR2k5AAD CaseNumber=00002114

As you can see, timestamp is not longer collected by my script from SalesForce. Is there any changes done at this date for the timestamp? Anyone else is meeting a similar issue?

Thank you
Jean

PS : I workarounded the script to see what was wrong, but without timestamp, nothing works