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Account Hierarchy columns not saving
Account Hierarchy columns not saving
I am adding Account Hierarchy columns in setup (in lightning) and saving. But as soon as I refresh the setup page, it didn't save apparently.
Am I missing another save button somewhere...?
In my sandbox environment all it's ok, save ok and view new fields it's ok. But in my productión environment the changes are't saved and when I reload the page or exit and enter again in the "Hierarchy Columns" secction the configuration is lost.
I am adding Account Hierarchy columns in setup (in lightning) and saving. But as soon as I refresh the setup page, it didn't save apparently.
Am I missing another save button somewhere...?
In my sandbox environment all it's ok, save ok and view new fields it's ok. But in my productión environment the changes are't saved and when I reload the page or exit and enter again in the "Hierarchy Columns" secction the configuration is lost.
May I suggest you please check with below link from the success community with a similar issue.
- https://success.salesforce.com/answers?id=9063A000000pDtFQAU
Hope this helps,Please mark this as solved if it's resolved.
Thanks,
Nagendra