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Joshua HesterJoshua Hester 

Trailhead "Check Challenge" Issue

In the lesson for "Create Professional Emails in the Feed", I am having an issue with the "Check Challenge" feature:

"Challenge Not yet complete... here's what's wrong:
The Trailhead Service Email Template does not appear to be using the Account Name field."

My email template contains the following fields:

{!Case.Account}

{!Contact.FirstName}

{!Contact.LastName}

It does not seem to recognize the {!Case.Account} for the Account Name requirement.  Am I selecting the wrong merge field?
Best Answer chosen by Joshua Hester
Joshua HesterJoshua Hester
Found the correct merge field:
{!Account.Name}
 

All Answers

Amit Singh 1Amit Singh 1
use below merge fields
{!Contact.FirstName}{!Contact.LastName}{!Contact.Account}

 
Joshua HesterJoshua Hester
Found the correct merge field:
{!Account.Name}
 
This was selected as the best answer
Pavlo ShchurPavlo Shchur
{!Contact.FirstName}{!Contact.LastName}
{!Account.Name}
 
Evelyn DavisEvelyn Davis
@pavlo Shchur Thank You!