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Adrielle Robinson 14
Sending email alerts to queue members via process builder
I have a PB set up to create cases when a certain type of opportunity is closed/won. I have another PB to assign the cases to a queue. When these cases are assigned by the PB to the queue, the system generated 'new case' email fails to send.
Support instructed me to post here and see if anyone can provide a custom email alert, trigger or a flow. Thanks!
Support instructed me to post here and see if anyone can provide a custom email alert, trigger or a flow. Thanks!
Falloe all the steps.
https://automationchampion.com/tag/send-email-from-flow/