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Syntax issue :

We just wanted to know whether the syntax to fetch the queue owner 'Owner:Queue.QueueName='Duplicate Leads'' (in formula field)still works fine in salesforce becuase it seems like this is not working in our functionality.
mayuri patil 6mayuri patil 6
yes it is the same :  Owner:Queue.QueueName
Sudipta DebSudipta Deb
Hi, you can use the below formula field. I have tested and it is working fine. I have the queue named 'Platinum Support' which I used in IF statement like -
IF(Owner:Queue.QueueName = 'Platinum Support', TRUE, FALSE)

Please accept my solution as Best Answer if my reply is helpful.