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restrict the cases visible to the user to only the cases created by team
Hello,
I have a case tab, i want to display all the cases to the user which are created by him or team team.
How can i achieve it ?
Thansk for suggestions !
I have a case tab, i want to display all the cases to the user which are created by him or team team.
How can i achieve it ?
Thansk for suggestions !
In the case Object sharing settings should be private,next you have to create Role Hierarchy based upon that records will share parallay.
Set Up-->Security Settings -->Sharing Settings -->Edit --> Case Tab ---> Private -->Save
Then Create Role Hierarchy ,once you create role hierachy based up on that records will share.
Note : Organization Owner will receives an email once you sharing settiong will change any thing.
Thanks,
Raghavendra Reddy.D