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MBA CSM CRM Sr. Business Analyst SFDC Certified - Available 1/16 for New Contract Optys
Available for new Contracts starting January 16, 2017
Current Subject Matter Expert (Product Owner, Sr. Business Analyst and Salesforce.com Developer) and Development Team Lead for a 1+ Year, 8,000-user Salesforce.com project for United State Federal Government Agency client.
Completed over 25 Salesforce.com (SFDC) implementations in the last 4 years - Design and hands-on configuration of end-to-end SFDC software solutions.
ü Salesforce.com Certified Platform App Builder (DEV401)
ü Salesforce.com Certified Administrator (ADM201)
ü Scrum Alliance Certified ScrumMaster
ü Prosci Certified Change Management Professional
ü MBA, Duke University
ü BA in Economics, University of Connecticut
More than ten years of Management Consulting / Trusted Advisor experience in the delivery of innovative business strategy and technology solutions, to clients in the private, public and education sectors, both domestically and internationally. Led initiatives and teams in the development of Customer Relationship Management (CRM), Collaboration, Knowledge Management (KM), Productivity, Business Process Redesign (BPR), Marketing, Adoption Strategy / Planning, and Enterprise Resource Planning (ERP) at both the enterprise and business unit levels, and developed holistic business and technology solutions that met and exceeded service and performance objectives.
Contact - DaveRuss66@aol.com