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dinesh patil 7dinesh patil 7 

trailhead challenge for sharing rules -

Trailhead unit - Create Sharing Rules - I am trying to complete the challenge. I have only one contact for the name mentioned in the challenge and it still gives me error = Could not find a contact named "Edna Frank" or there are multiple contacts with the name "Edna Frank". Ensure that there is only one contact named "Edna Frank" in your org. 
Please suggest. 
SandhyaSandhya (Salesforce Developers) 
Hi,

This question is answered in the below post.

https://developer-salesforce-com.firelayers.net/forums/?id=9060G000000I1SeQAK
 
Hope this helps you!

If this helps you, please mark it as solved.

​Thanks and Regards
Sandhya
Amit Chaudhary 8Amit Chaudhary 8
Please try to search "Edna Frank" in globel search to check if you have any other contact with same Name.

Please check below post for more information
1) https://developer.salesforce.com/forums/?id=9060G000000XZWIQA4
2) https://developer.salesforce.com/forums/?id=9060G000000XgizQAC

Let us know if this will help you
 
dinesh patil 7dinesh patil 7
I dropped the contact from my org and re-created the contact. And then created community user from it. and then assigned case to the contact and account.  Tried this. seems to be problem. Is it possible to check in my org if i provide the org details? 
There is something wrong. due to multiple attempt, will it corrupt the ORG  ? 
Amit Chaudhary 8Amit Chaudhary 8
I can look into your org. Please email me on my email id amit.salesforce21@gmail.com
dinesh patil 7dinesh patil 7
I was able to complete challenge in different ORG. The issue was  -- 
1) in my first DEV ORG , I had created a new contact manually and created community user out of it. 

2) Whereas, in the second DEV ORG , I went to Contacts  and clicked on the Go! button and it showed me that the contact was already present so when i created it manually in first org, i was wrong. 
 contact

contact all

So i didn't create contact explicitly. And then i just followed instruction to enable customer portal and creating sharing set and creating user out of this contact and marking it as community user. 
It resolved my issue. 
Amit Chaudhary 8Amit Chaudhary 8
Yes that is why i told you to search the same record with Salesforce Global search. In that way you can check how many contact you have with same name