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Mayank Pant 11 trigger for records accepted via omni channel
Hi Developers,
As we all are aware that Salesforce does not run triggers for objects accepted via Omni channel. Has anyone found anywork around on this?
Can we use javascript in custom console component in the footer to automatically update a record i.e. javascript remoting when ever accept event is peformed?
Or is it possible to use streaming api here?
Thansk & Regards,
Mayank Pant
As we all are aware that Salesforce does not run triggers for objects accepted via Omni channel. Has anyone found anywork around on this?
Can we use javascript in custom console component in the footer to automatically update a record i.e. javascript remoting when ever accept event is peformed?
Or is it possible to use streaming api here?
Thansk & Regards,
Mayank Pant