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Dhovisha Munbodh Performance Issue on Chatter Document Previewer
Hello,
Can anyone help me with an issue please. I am using Salesforce Chatter Document Previewer to view files. A refresh image appear to click on for the image to display. Upon 20-25 clicks, the file is displayed, and the user needs to wait around 2-3 minutes due to this behaviour.
Has someone encounter the same problem earlier to propose me a solution please.
Regards,
Dhovisha
Can anyone help me with an issue please. I am using Salesforce Chatter Document Previewer to view files. A refresh image appear to click on for the image to display. Upon 20-25 clicks, the file is displayed, and the user needs to wait around 2-3 minutes due to this behaviour.
Has someone encounter the same problem earlier to propose me a solution please.
Regards,
Dhovisha
File previews are queued after the file is uploaded, and the amount of time it takes to generate the preview depends both on the file and on how full the queue is. I notice you posted an issue with an XLS file, and I can say that XLS files are generally slower to generate previews for (compared to say a PDF or DOCX file). A 2-3 minute delay for an XLS file isn't unexpected.