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Prabhat Singh 56Prabhat Singh 56 

We are having issues sending emails from Standard Emails from a group email address in Salesforce.

Hello Team,


1. Select a Case record
2. Select send an email button (standard Salesforce.)
3. Select the From Email address as (salesforce.ads@ft.com) - shared gmail group email address
4. Select send
the email is attached to the added to the Emails related list but no email is sent out

And I am getting any error.

Please help me or give me some workaround

Prabhat Singh 56Prabhat Singh 56
Hello Team,

Any Update on this?