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kasa venkat 14
if i create a case no one can modifyed before 48 hours, i want to send an email to the user or a group? how can i do this can any one suggest?
if i create a case no one can modifyed before 48 hours, i want to send an email to the user or a group? how can i do this can any one suggest?
AND(
RecordType.DeveloperName == 'support',
TEXT(Type__c) == 'issue',
CreatedDate == LastModifiedDate
)
To add the user: query on groupmember and user object
Messaging.SingleEmailMessage mail = new Messaging.SingleEmailMessage();
mail.setToAddresses(toAddresses);
mail.setSubject(sSubject);
mail.setPlainTextBody(sMessage);
Messaging.sendEmail(new Messaging.SingleEmailMessage[] { mail });
If the answer solve your issue. Please mark it as "Best Answer".
THIS one i created ankit.
and i want to create a customfield of "lastmodifieddate",why because last modified date and created date are not same at the time creating the case.