You need to sign in to do that
Don't have an account?
Alex Waddell 12
Skype for Business chat window not appearing for receiver
Hello,
I am in the process of enabling Skype for Business in Salesforce. When i send someone a message, they get a notification in Office 365 but there is no chat box that appears for them in SalesForce.
Am i missing a permission here? is this how it is supposed to work? I imagine that the box shown below is supposed to appear for my users as a message gets sent to them but i could be wrong
I am in the process of enabling Skype for Business in Salesforce. When i send someone a message, they get a notification in Office 365 but there is no chat box that appears for them in SalesForce.
Am i missing a permission here? is this how it is supposed to work? I imagine that the box shown below is supposed to appear for my users as a message gets sent to them but i could be wrong
Please try the following.
Click on Help > About Skype. If the version number it shows isn't already the latest, 5.8.0.154, update via the installer from this link:
http://www.skype.com/go/getskype-full
If the problem still happens, try this:
Quit Skype. Hold the Windows key and type r. In the box that comes up type
%appdata%\Skype <enter>. Find the folder with your Skype name and double click to open it. Find file config.xml and delete it.
Restart Skype and see if IM's look normal.
regards,
Roshni
I am just wondering why we have to use a Desktop app to make this messaging system work.
I know this is just a Beta but can i expect that with the new update, when i send a message within salesforce using the chat window that the same chat window will appear for the recipient of the message?