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Prabhat Singh 56Prabhat Singh 56 

Number of days in currents is not updated.

Hello Team, 

we have a field known as number of days in current status, so we have trigger on email message object named as HBS_TAC_Auto_Reply
when we send an email by using thread id for the particular case the status should change to Researching and number of days in current status
to the status has changed.

but number of days in current status is not changed.

Please help me.

 
RD@SFRD@SF
Hi Prabhat,

Is the update in the trigger?
The trigger code logic would be usefull to debug this.

Regards
RD