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Brian Kessler
Flow isn't reassigning user resulting in infinite loop
Currently trying to complete Implement the Flow with Visualforce.
When I submit the VF/Flow form, the result is
I received an email reporting:
However, I've tried inspecting the Flow elements several time, but everything seems in order.
It may be relevant that when I try submitting to trailhead (just to see how it complains, in cse there are useful hints), I see
So maybe one of my users doesn't have the right license so the records can't be reassigned?
I've made Renee a Salesforce/Standard User
I've made Madison a Salesforce Platform/Standard Platform User (as Standard User does not appear as an option).
Any ideas how I can diagnose and fix this?
When I submit the VF/Flow form, the result is
Click to Open Sidebar Content Starts Here Limit Exceeded You or your organization has exceeded the maximum limit for this feature.
I received an email reporting:
Error element Add_Values_to_Updated_Collection (FlowAssignment). Number of iterations exceeded This report lists the elements that the flow interview executed. The report is a beta feature. We welcome your feedback on IdeaExchange. Flow Details Flow Name: Reassign_accounts Type: Flow Version: 1 Status: Active Flow Interview Details Interview Label: Reassign accounts 07/02/2017 02:37 Current User: Brian Kessler (0050Y000000e94c) Start time: 07/02/2017 02:19 Duration: 1,045 seconds How the Interview Started Brian Kessler (0050Y000000e94c) started the flow interview. SCREEN: Collect_Usernames Display Text: EnterUsernames Value at run time: So you need to reassign some accounts? No problem! First, we need the username of the person who's moving on to a new role. Textbox: User1_username Label: User whose accounts need to be reassigned Value at run time: bmk@trailhead2.dev Display Text: other_usernames Value at run time: Then we need the usernames of the people we want to give the accounts to. Textbox: User2_username Label: Assign hot accounts to Value at run time: kessler.bm+rmore_test1@gmail.com Textbox: User3_username Label: Assign other accounts to Value at run time: kessler.bm+mrigs_test_2@gmail.com Selected Navigation Button: NEXT FAST LOOKUP: Get_User_1_s_ID Find all User records where: Username Equals {!User1_username} (bmk@trailhead2.dev) Assign those records to {!User1}. Save these field values in the variable: Id, FirstName, LastName, Email Result Successfully found records. FAST LOOKUP: Get_User_2_s_ID Find all User records where: Username Equals {!User2_username} (kessler.bm+rmore_test1@gmail.com) Assign those records to {!User2}. Save these field values in the variable: Id, FirstName, LastName, Email Result Successfully found records. FAST LOOKUP: Get_User_3_s_ID Find all User records where: Username Equals {!User3_username} (kessler.bm+mrigs_test_2@gmail.com) Assign those records to {!User3}. Save these field values in the variable: Id, FirstName, LastName, Email Result Successfully found records. FAST LOOKUP: Find_User_1_s_Accounts Find all Account records where: OwnerId Equals {!User1.Id} (0050Y000000e94cQAA) Assign those records to {!User1_Accounts}. Save these field values in the variable: Id, Rating, OwnerId Result Successfully found records. LOOP: Reassign_User1s_Accounts Loop Through: 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00000DUYuGQAX,0010Y00000DUYuEQAX,0010Y00000DUYuFQAX,0010Y00000DUYu6QAH,0010Y00000DUYu7QAH,0010Y00000DUYu8QAH,0010Y00000DUYu9QAH,0010Y00000DUYuAQAX,0010Y00000DUYuCQAX,0010Y00000DUYuDQAX,0010Y00000DUYuBQAX,0010Y00000DUYuHQAX,0010Y00000E6PuyQAF,0010Y00000E6PuzQAF,0010Y00000E6Pv0QAF,0010Y00000E6Pv1QAF] Iteration: 0 Current value of {!accountLoopVar}: 0010Y00000E6PvYQAV DECISION: What_s_the_Account_Rating ASSIGNMENT: Assign_to_User_3 {!accountLoopVar.OwnerId} Equals {!User3.Id} Result {!accountLoopVar.OwnerId} = "0050Y000000eSOOQA2" ASSIGNMENT: Add_Values_to_Updated_Collection {!coll_updatedAccts} Add {!accountLoopVar} Result {!coll_updatedAccts} = "[0010Y00000E6PvYQAV]" LOOP: Reassign_User1s_Accounts Loop Through: [0010Y00000E6PvYQAV,0010Y00000E6PvZQAV,0010Y00000E6PvaQAF,0010Y00000E6PvbQAF,0010Y00000E6PvcQAF,0010Y00000E6PvdQAF,0010Y00000E6PveQAF,0010Y00000E6PvfQAF,0010Y00000E6Pn9QAF,0010Y00000E6PvgQAF,0010Y00000E6PvhQAF,0010Y00000E6PviQAF, < -- snip --- > 0010Y00000E6Pv0QAF,0010Y00000E6Pv1QAF] Iteration: 498 Current value of {!accountLoopVar}: 0010Y00000E6Q0WQAV DECISION: What_s_the_Account_Rating ASSIGNMENT: Assign_to_User_3 {!accountLoopVar.OwnerId} Equals {!User3.Id} Result {!accountLoopVar.OwnerId} = "0050Y000000eSOOQA2" Salesforce Error ID: 439573818-71445 (-2642379)
However, I've tried inspecting the Flow elements several time, but everything seems in order.
It may be relevant that when I try submitting to trailhead (just to see how it complains, in cse there are useful hints), I see
Challenge Not yet complete... here's what's wrong: Couldn't find two users in your org with a 'Salesforce' license. Check the instructions.
So maybe one of my users doesn't have the right license so the records can't be reassigned?
I've made Renee a Salesforce/Standard User
I've made Madison a Salesforce Platform/Standard Platform User (as Standard User does not appear as an option).
Any ideas how I can diagnose and fix this?
Steps were slightly different than those Nagendra recommended:
1. Create a new Dev org.
2. Start to create a new "Reassign_accounts" flow. It is enough to add just one minimalistically populated screen.
3. Create a new Eclipse/ForceIDE project for the new org, including metadata for Flows, Pages, and Tabs.
4. Download the metadata from the new org.
5. In a separate project, download similar data for the old org.
6. Overwrite the new Reassign_accounts flow in the new org with the old reassign_accounts from the old org.
7. Copy the Reassign_Account_Ownership VF page from the old org to the new org.
8. Copy the Reassign_Accounts tab from the old org to the new org.
9. Force the source of the new project to save to the server. Disregard comments about the local being dirty and invitations to sync.
10. Activate the flow on the new Dev org.
11. Use Profile Permissions to reveal the new tab for the System Admin and any other profiles (if desired, not necessary to pass).
12. Create the users. Renee is as described in the module, but Madison is a Standard Platform User.
13. Verify against the new org.
Note: By default your new tab will be hidden for all profiles including the System Admin. Revealing it requires additional steps.
All Answers
May I suggest you to please check with below steps once which should probably resolve the issue.
- Create an unmanaged package, add the flow, and upload
- Signup for a new developer org
- Install the unmanaged package
- Activate the flow
- Recreate the VF page, VF tab and add the two users in the new dev org.
- Run the verification against the new org - it should pass.
For more information on similar issue please check with below link.- https://developer.salesforce.com/forums/?id=9060G000000I4MoQAK
Please mark this as solved if it's resolved.Best Regards,
Nagendra.
WTF?
I'm just going to start this project from scratch in a few org. :-(
Steps were slightly different than those Nagendra recommended:
1. Create a new Dev org.
2. Start to create a new "Reassign_accounts" flow. It is enough to add just one minimalistically populated screen.
3. Create a new Eclipse/ForceIDE project for the new org, including metadata for Flows, Pages, and Tabs.
4. Download the metadata from the new org.
5. In a separate project, download similar data for the old org.
6. Overwrite the new Reassign_accounts flow in the new org with the old reassign_accounts from the old org.
7. Copy the Reassign_Account_Ownership VF page from the old org to the new org.
8. Copy the Reassign_Accounts tab from the old org to the new org.
9. Force the source of the new project to save to the server. Disregard comments about the local being dirty and invitations to sync.
10. Activate the flow on the new Dev org.
11. Use Profile Permissions to reveal the new tab for the System Admin and any other profiles (if desired, not necessary to pass).
12. Create the users. Renee is as described in the module, but Madison is a Standard Platform User.
13. Verify against the new org.
Note: By default your new tab will be hidden for all profiles including the System Admin. Revealing it requires additional steps.