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sandeep madhav
Email template Not found
Hi,
Iam Triggering an VF Template email alert by using workflow on "created, and any time it's edited to subsequently meet criteria".
But Unfortunitely Im getting below error.
System.DmlException: Insert failed. First exception on row 0; first error: TEMPLATE_NOT_FOUND, The record couldn't be saved because it triggered an email alert that failed. Please contact salesforce.com Customer Support
Any Idea??
Check if your referenced records are shared or not.Try turning all related objects referenced in the template to public read sharing. let me know if it is working then.
If you want to change the shqaring rules query the UserRecordAccess Object to determine if your community users had access to the records referenced in the templates which will help to narrow down the objects which weren't shared or didn't have read access for that community profile.
Regards
HI Eldon,
We are just refering {!relatedto.id} in Vf template, Where the relatedto type object is case. Which is having public read access.