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veda thota
Editing Outbound email Message Body Once the email is already sent
I have a requirement where I need to edit the outbound email message template once the email is sent from the case feed layout page.Can we edit the outbound email message fields as when i browse the view fields section for it i see that all fields are visible and readonly and they are standard i don't have an option to make them editable. Is there any other setting that i am missing ?
Benjamin Bratcher
Has anyone figured out a way to edit the Email Message fields after the email has been sent? I have emails that are related to a record that I am wanting to delete. So I want to reassign the emails to a different record, however, I am unable to do so. Any advice would be helpful!