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Michael Webb 5 Color Code Tabs in Service Console for Omni Channel Cases?
We would like to color code the tabs that are pushed from Omni Channel to our users console from Cases. We would like the end user to be able to know which tab was pushed and which was opened manually by the end user. Any suggestions as to where to start, I don't need anyone to write it for me just some links or suggestions as to where to start. Thank you!