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ishesh somani 6
What is a method for adding content to Salesforce CRM content?
What is a method for adding content to Salesforce CRM content? (2 answers)
a. Attachments
b. Chatter files
c. Libraries
d. Documents
a. Attachments
b. Chatter files
c. Libraries
d. Documents
All Answers
b. Chatter files
you can upload a file and store it privately until you're ready to share it. Share the file with coworkers and groups to collaborate and get feedback. Attach files to posts in a Chatter feed on the Home tab, Chatter tab, a profile, a record, or a group. Users with access to Salesforce Files Sync can access, sync, and share files in their Salesforce Files Sync folder.
d. Documents
Store Web resources, such as, logos, DOT files, and other Visualforce materials in folders without attaching them to records.
See the difference:
https://help.salesforce.com/articleView?id=collab_files_differences.htm&type=0
Regards,
The link you attached tells the diffrence between Between Files, Salesforce CRM Content, Salesforce Knowledge, Documents, and Attachments but not the method
I am sure about chatter files but not sure about the other option
Document is not tthe tthe part of Salesforce CRM content.
Please refer documents in Salesforce Help.
Libraries is almost a definition of SF CRM Content
https://help.salesforce.com/articleView?id=content_about.htm&type=5
https://resources.docs.salesforce.com/202/latest/en-us/sfdc/pdf/salesforce_content_implementation_guide.pdf
"Uploading new or revised files in Salesforce CRM Content is fast and easy. During the upload process you choose a library and record
type for your file or Web link, write a description, assign one or more tags, and fill out any customized fields that help categorize and
define your content."
Definition of Salesforce Crm content says " Publish and share the official files with the coworkers and deliver them to the customers ".
The Contribution of files through libraries are carried with Shared libraries or private libraries .
Where the sharing is done through Chatter files from the salesforce content method(Select the file from salesforce).
So Chatter files and Libraries fulfills the content method of Salesforce CRM content.